Legal
Terms & Conditions
A1 Pest Control — Sunshine Coast, QLD. Last updated 2026.
1. Service scope
A1 Pest Control provides pest management services for general household pests (including cockroaches, ants, spiders and silverfish), fleas and ticks, and rodents, as described on our website. We do not provide termite or timber-pest inspections or treatments.
2. Bookings and payment
All bookings are subject to availability. Prices are quoted in Australian dollars and may include GST. Payment is due on completion of the service unless otherwise arranged in advance. We accept cash, bank transfer and other approved payment methods.
3. Access and preparation
Customers must ensure clear access to the property and to the areas to be inspected and treated. Please tell us before we start about pets, fish tanks, birds and reptiles, vegetable gardens, water tanks, and anyone in the household who is pregnant or has asthma, allergies or chemical sensitivities, and follow any preparation and re-entry instructions we give you.
4. Results and follow-up
Pest activity depends on factors outside our control, including the condition of the property, neighbouring properties, weather and whether our recommendations (such as sealing entry points, removing food sources or treating pets) are followed. We will tell you honestly what to expect before we start, including where a follow-up visit is likely to be needed. No treatment can guarantee that pests will never return.
5. Cancellations and rescheduling
We ask for at least 24 hours' notice to reschedule or cancel a booking. Late cancellations or no-shows may incur a fee.
6. If you're not happy
If you are not satisfied with any part of the service, please contact us as soon as you can. We will assess the issue and work out a fair way to put it right. Nothing in these terms limits your rights under the Australian Consumer Law.
7. Use of customer information
By booking, you consent to us collecting your contact details for service-related purposes, including reminders and occasional promotional SMS. You can opt out of promotional messages at any time.
8. Privacy
Your information is kept confidential and is not shared with third parties except where required by law or necessary to deliver the service. See our privacy policy.
9. Liability
Treatments are carried out by a licensed pest management technician using products registered for the purpose and applied according to their labels. We hold public liability insurance and take reasonable care in all work. We are not liable for loss or damage arising from circumstances beyond our reasonable control.
10. Acceptance
By accepting a booking with A1 Pest Control, you agree to these terms and conditions.
Questions? Call 048509715 or email bookings@a1carpetcleaning.au.